FAQ's

Q: Is CIERRA’s jewelry hypoallergenic?
A: Yup, totally safe. We’re kind to your skin—no itching, no redness. Just pretty pieces that play nice with you.

Q: Will the color fade or tarnish?
A: Not if you treat it right. Keep it away from water, perfumes, and post-party crashes on the bed. Little love = long-lasting shine.

Q: What materials do you use?
A: Only the good stuff—premium alloys, Cooper, Brass, safe plating, and finishes that last. Cute and committed.

Q: How do I care for my CIERRA jewelry?
A: Simple. Keep it dry, store it separately, and don’t let it tangle with your charger wires. Treat it like your favorite pair of heels.

Q: When will I get my order?
A: We usually ship in 2–4 working days. So your new favorites will reach you before your next outfit crisis.

Q: Do you offer discounts?
A: We don’t. No drama, no fake slashed prices—just fair, honest pricing that doesn’t play games.

Q: Can I return my order? And is COD available?
A: Yes and yes. COD if your card’s on a break, and easy returns within 7 days if something doesn’t feel like “you.” No hard feelings.

Q: Can I place a bulk or custom order?
A: Yes, we do provide bulk orders! For specific timeline details and more info, just ping us on WhatsApp, and we'll make it happen with a sprinkle of friendly magic.